5 min read
People, Culture and Sustained Enablement is the lowest-scoring pillar in the entire AI Maturity Index research baseline, at 13%. Lower than strategy. Lower than data. Lower than technology and process. And it’s lowest for a reason that has nothing to do with how hard the problem is to understand,...
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5 min read
Process Redesign is the second-lowest scoring pillar in the AI Maturity Index research baseline, at 17%. Only people and culture scores lower. And the reason is almost always the same: organisations...
6 min read
Technology Architecture is the highest-scoring pillar in the AI Maturity Index research baseline, at 27%. On the surface, that sounds like good news — organisations are further along on technology...
6 min read
Most AI implementation failures get blamed on the wrong thing. The tool wasn’t right. The vendor oversold it. The use case was too ambitious. Rarely does the post-mortem land where it should: on the...
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5 min read
Most B2B organisations have AI activity. Someone’s trialling a tool. A team has a pilot running. There’s a vendor conversation happening somewhere. What most don’t have is accountability — a named...
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7 min read
Most B2B organisations have AI activity. A pilot here, a tool subscription there, a team experimenting in the background. What most don’t have is a clear read on where they actually sit — how their...
2 min read
Everyone’s wittering on about AI like it’s the second coming. But here’s the rub: if you give it half-baked prompts, you’ll get half-baked answers. Garbage in, garbage out. The problem? Most people...
5 min read
The business world is falling head over heels for AI—and who can blame it? With promises to reduce grunt work, uncover insights, and turbocharge growth, artificial intelligence seems like the missing...
3 min read
Search is evolving - fast. For two decades, SEO has revolved around Google’s algorithm: keywords, backlinks, metadata, and page speed. But with the rise of AI-powered search tools like ChatGPT,...
2 min read
Business decision-makers no longer believe what they read, hear and see by default. Global social platforms, media outlets and even some of our world leaders have seen to that. Instead, they are...
Chris Fell