"Highly effective HubSpot Onboarding tailored to our exact needs."
We help you select, implement and optimise HubSpot software across your marketing, sales and customer success teams.
g2m became HubSpot's first ANZ partner in 2010. Our business is focused 100% on HubSpot onboarding and optimisation. Each engagement is customised for your people and your business.
Training programs designed by learning professionals to help all team members make the change
Tons of best practice templates and years of practical "how to" experience to lean on.
Ongoing optimsation advice and support for first full year included
g2m has different packages to support you on your HubSpot journey.
The Marketing Package - for marketing teams and their managers looking to drive more visitors, contacts and qualified leads. Supports Pro and Enterprise software subscriptions
The Sales Package - Ramp your sales teams' productivity and effectiveness, enhance your prospecting capabilities, forecast accurately with ease and utilise sales coaching tools. Supports Pro and Enterprise software subscriptions
The Service Package - build a effective and efficient service process and tools to support your customers. Ticketing system, live chat support, customer sat surveys and more. Supports Pro and Enterprise software subscriptions
The team at g2m were so professional and easy to work with from the get go. They clearly had a wealth of knowledge to share with us and were very invested in understanding our business so we could maximise the features and benefits of HubSpot. They were flexible when we wanted to customise some aspects of the training so that we could build in the right workflows and processes for our unique customer relationship scenarios. We feel well equipped and ready to use HubSpot. Thanks g2m!
Angela McGuire, General Manager, NeuroCare Clinics
We faced the challenge of setting up a CRM within a tight deadline, and the team at G2M proved to be invaluable. Right from the beginning, they guided us to clarify our objectives and explore how to make the most of HubSpot's functionality. Working with Sue during the onboarding process was a delight. Her structured yet flexible approach enabled us to swiftly implement the CRM. The use of task boards kept everyone accountable and ensured we met our deadlines. Additionally, the Training App provided concise learning, enhancing our onboarding experience. Sue and Chris's friendly and professional approach, combined with their expertise in the HubSpot platform and sales process, made the project an absolute pleasure.
Kate Turnbull
G2M provided top notch onboarding, training and support to get up and running with HubSpot
The G2M team were instrumental in getting us up and running with Hubspot for sales and marketing. They took us through a very comprehensive 12 week onboarding program, which involved technical set up support, as well as practical training for our sales and marketing teams.
G2M had a very systematic approach which was developed based on their extensive Hubspot, sales, marketing and technical expertise. The program was delivered in an interactive way and always with a smile. G2M really went above and beyond to ensure our success and were happy to provide support and answer all of our questions along the way. Thanks to G2M we are now have the confidence to use Hubspot for sales and marketing and have all the support resources we need. Thank you to Sue, Chris and the team.
g2m provided excellent onboarding and support.
The g2m team provided excellent service & support with our HubSpot migration from Sales Force and Word Press. Sue and the team were extremely knowledgeable about all the HubSpot tools and functions and provided an outstanding HubSpot onboarding Service to the marketing and internal sales team. We look forward to working with the team again on our next HubSpot project and our CRM implementation.
As the Head of Marketing Hubspot is an integral tool for our sales and marketing team and I would highly recommend the g2m team for your onboarding and Hubspot requirements.
Fantastic Onboarding Experience
The team at g2m were so professional easy to work with from the get go. They clearly had a wealth of knowledge to share with us and were very invested in understanding out business so we could maximize the features and benefits of HubSpot.
Outstanding HubSpot Onboarding
The G2M team (mainly Sue and Kira) delivered a comprehensive 10-week onboarding and training program to support our HubSpot implementation. The results have been outstanding, both in terms of productivity as well as staff engagement.
Delivering to a small group with highly varied functional needs and wide-ranging levels of software experience made the program construct challenging. The G2M team handled it with ease and were personable, dedicated, flexible and knowledgeable. They took the time to get to really understand our business (a NFP) and our key challenges in each function. They then tailored and continually refined the program to best fit our context and skills. One of their biggest contributions was their ability to facilitate and simplify seemingly complex configuration and set up decisions that we needed to make. Having had high expectations at the outset, they still managed to comfortably exceed these throughout the program and have embedded lasting benefit for us.
We have worked with Sue and Caroline at g2m to understand everything about Hubspot. We have found g2m personable, professional and thorough.
Initially the complexity of using Hubspot was quite daunting. Sue and Caroline broke up the training so it was sequential and often which was important in keeping the momentum going. We are well set-up now to use Hubspot for our three products in both Australia and New Zealand and make the most of Hubspot to have a more engaging relationship and process with our customers.
When we used the marketing component of Hubspot to develop an email campaign to a customer group that was at risk of churn, we got the best result with the highest number of renewals we have ever had. Sue and Caroline helped us put the campaign together including importing and the setting up of lists and the sequence and timing of email distribution.
That learning and confidence shared amongst our team will enable us to get the best out of the system. I highly recommend g2m in supporting the Hubspot learning.
Hubspot EXPERTS!
"g2m have been imperative in getting us up to speed and effectively using HubSpot. Andy migrated our database of 20,000+ contacts from our old CRM over to HubSpot – a very timing consuming and onerous process to get right! His comprehensive knowledge of the tool coupled with his strong analytical skills really impressed us when it came to finding solutions to roadblocks that came up during this process. Chris and Andy also provided in-depth training of HubSpot with a strong focus on setting up our marketing portal. They showed us how to build campaigns, landing pages, emails, set up workflows and generally got us feeling comfortable with navigating the CRM. g2m has been so reliable and have been able to answer any questions and requests we have thrown their way. Can’t recommend the g2m team highly enough!"
g2m's HubSpot Experts
"g2m are our Partner of Choice for HubSpot. They are always "on". We can, and do rely on them for all of our campaign function and they steer us through Hubspot, campaigns, landing pages, customer and prospect communications regularly. The team at g2m are our right hand and we couldn't do what we do without them."
Consistently exceed expectations
"The entire G2M team are the definitive partners for HubSpot setup, implementation and ongoing optimisation. Chris, and the team have become a seamless extension of our sales and marketing function and have repeatedly provided service levels, turnaround times and quality of execution above and beyond our expectations. Their ability to bring together our objectives with their input on strategy and technology execution are second to none. I can not recommend these guys highly enough, and in fact regularly do."
Critical for helping us leverage Hubspot
"G2M have greatly assisted us to navigate Hubspot and extract the best from it. In particular they have been particularly critical in developing and releasing automated Nurture campaigns and social posts to amplify our activity. I'm happy to be contacted to provide more reference information for their potential clients."
An excellent web and CRM service provider
"If you are like me then you don't have any clue about wire frames and landing pages, but I run a business, and we must all now accept that it is no-longer feasible to do so without a digital footprint of some form. g2m helped me in three ways; first, by showing me that you don't have to sell the family fortune to have a really good interactive website; second, by making me (in a nice way) focus on getting the best out of the site through the Hubspot platform; and third, by helping me properly focus on real customer value by way of the embedded CRM system, saving me a fortune in wasted time and money researching and buying a separate CRM. g2m and Hubspot is the partnership I have been looking for ten years, if only I had discovered them sooner!"
g2m guided us from zero to hero with Hubspot.
"HHMC Global was apprehensive about moving to Hubspot due to the potential complexity of the setup project and the cost and disruption to the company. We took a long time to commence and then had a steep learning curve to get through. g2m were with us all the way, helping us through the decision making and project planning, and then encouraging us through implementation and conversion. They provide technical knowledge mixed with real life business, marketing and sales experience and empathy for the circumstances that inevitably arise. We will continue to develop and evolve our Hubspot use and are doing it from a solid foundation, with the confidence that help is just a phone call away. We highly recommend Chris and his team at g2m Solutions."
Maximise Hubspot capabilities, saving time & money
"g2m have been instrumental in helping us maximise Hubspot's capabilities whilst keeping it relevant to our business. First ensuring we accurately understood who our target audience is, before helping identify how to market to theme effectively, in-turn safeguarding the spending of valuable marketing dollars. Through their one on one HubSpot training they tidied up our database from data to workflows to lists, implement systems to categorise our data and use features to help streamline our effectiveness and monitor results and streamlined the way we set up marketing campaigns ensuring we were engaging with the end user in meaningful ways. Thus in-turn growing our database with quality leads and saving us many hours, if not days!
As a new start-up in supply chain consultancy, our team at Extolla knew it was crucial to establish a solid foundation for our entry into the market. We chose to embark on our CRM journey with HubSpot, aiming to set things up correctly from the beginning. However, having never set up a CRM from scratch, we suspected we could possibly miss steps and may not achieve an optimal result.
That's when g2m stepped in, and what an excellent experience it has been. From our very first interaction, we knew we were in capable hands. During our first call with Chris, he not only had the expertise, but asked the right questions and showed a genuine interest not only in our business, but our industry and customer profile. From this, he was able to align Extolla with the most appropriate Hubspot subscription.
The exceptional support didn't stop there. Sue took charge of organising the implementation sessions and was a true standout. Her structured approach to each session was excellent and we felt completely at ease and confident with her onboarding and educational support. (click here to see more).
As a small but growing business in the custom joinery space, we at Just Cutz Flatpack realized it was time to lay down the right foundations for our future. That's why we decided to start our CRM journey with HubSpot. The idea was to get things right from the get-go, but I'll be honest - diving into HubSpot felt a bit like jumping into the deep end. It's such a vast platform with so many features, and just thinking about navigating it was overwhelming. That's when G2M came into the picture, and what a game-changer they've been! From the very first interaction, it was clear that we were in good hands. Chris, during the discovery call, wasn't just knowledgeable; he was genuinely interested in understanding our unique business needs. He made sure we felt heard and understood, which was incredibly reassuring. But it didn't stop there. Enter Sue, who was an absolute star in organizing the implementation sessions. What I loved the most was the structure she brought to each session. As a small business owner, time isn't just money; it's everything. Sue’s meticulous approach meant that every minute we spent was productive and valuable. Not once did I feel like our time was being wasted. (click here to read more).
Working with G2M Solutions has been a game-changer for our marketing and sales teams. Their expertise in helping us build, implement, and optimise HubSpot has streamlined our processes and enhanced our overall effectiveness. Kira and Sue are a delight to collaborate with - extremely knowledgeable, responsive, and always going the extra mile to ensure we get the best possible outcomes. I highly recommend G2M Solutions to any organisation looking to elevate their marketing operations and drive real growth.