Why Training people doesn't Build AI Capability
People, Culture and Sustained Enablement is the lowest-scoring pillar in the entire AI Maturity Index research baseline, at 13%. Lower than strategy....
1 min read
Christabelle Tani Updated on June 12, 2014
It's undeniable - more and more B2B buyers are conducting research online before they come anywhere near to narrowing down their final vendors.
In fact, in an organisational purchase decision, online research was rated as more important than word of mouth from employees, others and executives - topped only by vendor word of mouth. This is according to Mediative's report, The Buyersphere Project (if you haven't read it then I strongly suggest you get your hands on it now).
With that in mind, here's an infographic we've created with the basic functional elements that are no longer "nice-to-have", but essential to ensure your site has what it needs to generate leads.
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People, Culture and Sustained Enablement is the lowest-scoring pillar in the entire AI Maturity Index research baseline, at 13%. Lower than strategy....
Process Redesign is the second-lowest scoring pillar in the AI Maturity Index research baseline, at 17%. Only people and culture scores lower. And...
Technology Architecture is the highest-scoring pillar in the AI Maturity Index research baseline, at 27%. On the surface, that sounds like good news...