3 min read
Are you looking for a way to streamline your customer data management, automate sales processes, and improve team collaboration? There are a lot of CRMs out there and it's an important decision as your CRM is the foundation, the building blocks on which you should build your relationships with your...
READ THE ARTICLE
3 min read
Authentic relationships and buyer trust are at an all time low. The Pandemic forced us apart, we resorted to digital tactics to stay connected to each other, to our loved ones, to our colleagues -...
5 min read
The Pandemic for the most part is over, but there is no going back to "normal." Many elements of our lives have changed for ever. Some for the better, some for the worse. For example, how we form and...
3 min read
Growing revenue velocity - your firm's speed of growth - is the aspiration for most Founder/CEOs and Chief Revenue Officers that we meet. In this article we discuss the 7 key metrics available to...
5 min read
Building a customer service department when you are a small or scaling business might seem like a daunting challenge. It might even be tempting to say, "surely that's something that can wait until we...
6 min read
Buying B2B solutions is a long hard slog. Gartner says the median B2B buying group consists of between 6 and 10 people. Each of these people need four to five pieces of information to help them....
3 min read
The 'phone is undoubtably a critical business tool; it isn't going anywhere. So it makes little sense to have your 'phone system sitting out on a limb and not integrated with your other business...
3 min read
There are a Tsunami of applications floating in the cloud available and waiting to be connected to your customer tech stack. (wait...can you have a Tsunami in a cloud? Perhaps it's a thunderstorm?)...
3 min read
Ask most business people what CRM means and they will confidently reply, "Customer Relationship Management" (and then likely add "Duh!") But then ask them what they use their CRM for and their...
3 min read
I love my job…there you have it, I’ve said I out loud, I love my job! I get to play with HubSpot all day, onboarding people to the platform. I’m like a “pig in mud!” I get to see it work its magic in...
Chris Fell
Sue Fell