HubSpot
Onboarding

Sue and her team were fantastic to work with in scoping and delivering our customised system. From day one, the onboarding experience was incredibly supportive, and the level of care extended well beyond implementation.What really stood out was their transparency and willingness to show us exactly how to do everything ourselves. Rather than keeping control or creating reliance, they took the time to walk us through how to manage, customise, and optimise our own CRM with confidence.They empowered our team with the knowledge and tools to be self-sufficient — meaning we’re not constantly needing to pay for additional support, development, or simple changes. That level of openness is rare and speaks volumes about their integrity and client-first approach.Even for those of us with limited HubSpot experience, the system felt manageable and intuitive. With full access to meeting recordings, clear guidance, and ongoing resources, we were set up for long-term success — not short-term dependency. A huge thank you to Sue and the team from all of us at HealthySwim.

Highly experienced team and enjoyable people to work with!We recently worked with G2M Solutions for our HubSpot onboarding, and the experience was fantastic! The team was incredibly friendly, thorough, and genuinely fun to work with. Their professionalism and deep expertise made the entire process smooth and stress-free. Special thanks to Sue and Chris, who were fantastic throughout the entire onboarding journey. Also a shoutout to Amber! Her technical knowledge and expertise in Hubspot/Shopify/Xero were truly remarkable—she’s an absolute wizard! If you’re looking for a team that’s not only highly experienced but also makes the experience enjoyable, we highly recommend G2M Solutions. They exceeded our expectations at every step!

Chris & Sue from g2m were fantastic in helping us build the foundations of our sales & marketing function. We operate in an old-school, traditional business where CRM technology is not just underutilized, but completely foreign, and the g2m team were fantastic in understanding our context, and then solutioning something appropriate and digestible for us. We still have a fair way to go, but are looking forward to working with the team to continue to build on this capability for the long-term.

Excellent onboarding and support - The g2m team provided excellent service & support with our HubSpot migration from Sales Force and Word Press. Sue and the team were extremely knowledgeable about all the HubSpot tools and functions and provided an outstanding HubSpot onboarding Service to the marketing and internal sales team. We look forward to working with the team again on our next HubSpot project and our CRM implementation.As the Head of Marketing Hubspot is an integral tool for our sales and marketing team and I would highly recommend the g2m team for your onboarding and Hubspot requirements.

Working with g2m solutions has been a game-changer for our marketing and sales teams. Their expertise in helping us build, implement, and optimise HubSpot has streamlined our processes and enhanced our overall effectiveness. Kira and Sue are a delight to collaborate with - extremely knowledgeable, responsive, and always going the extra mile to ensure we get the best possible outcomes. I highly recommend G2M Solutions to any organisation looking to elevate their marketing operations and drive real growth.

Professional and collaborative service - EC Focus engaged G2M Solutions to implement and configure HubSpot into our business, and to assist with building customised workflows to optimise our teams' efficiency. Chris and Sue were highly knowledgeable, easy to work with, and ran the whole process smoothly and professionally. They worked flexibly and collaboratively with us to customise the experience and proactively drive the service delivery. They listened carefully to our requirements and demonstrated high proficiency in all aspects of HubSpot. CRM implementations are often a daunting prospect for businesses, and G2M instilled the confidence we needed. Thank you for a successful and enjoyable experience.

Working with g2m Solutions on our HubSpot implementation was an outstanding experience. From the very beginning, the team truly held our hand and guided us step by step through the entire onboarding process. Their clear communication, patience, and deep knowledge of HubSpot made what could have been overwhelming feel straightforward and manageable. Thank you to Sue, Chris and the team for their support during our transition time. We couldn’t recommend g2m Solutions more highly!

I totally recommend G2m for HubSpot guidance and training. We have what I would consider an advanced and bespoke configuration that tightly ties into with our existing tech stack. We came to HubSpot with an already large database of Contacts so caution was required to get things up and running. Kira’s understanding of HubSpot and it’s potential is endless. She instilled confidence when it came to switching over from our old system for automated emails and data segmentation. Nine months in and I’m still meeting with Kira and still getting more out of HubSpot than I would have otherwise. Kira has remained flexible in her approach to whatever questions and requirements we’ve had. I fully recommend G2M to get you up and running with HubSpot.

Working with Sue and the G2M Solutions team has been a critical part of our set up process and the service we received was beyond expectations. With the guidance of G2M, Glenvern Group was able to design and deploy our CRM much faster, more efficiently and make it much more user friendly than was possible using the standard onboarding tools from HubSpot. In fact I would say using G2M as our implementation partner was an essential part of the process. From the very beginning, Sue and Chris demonstrated exceptional professionalism, expertise, and dedication.

g2m have been exceptional in their onboard training of HubSpot. Our migration from another CRM to HubSpot was quite a difficult task, however Sue Fell from g2m made the process of migration less stressful and overwhelming and ensured a smooth process. Sue went above and beyond for us, answered every question, created the workflows we needed and if she didn't have the answers at the time, she ensured she will get us an answer. Thanks to Sue and her team for their exceptional service.

We faced the challenge of setting up a CRM within a tight deadline, and the team at G2M proved to be invaluable. Right from the beginning, they guided us to clarify our objectives and explore how to make the most of HubSpot's functionality. Working with Sue during the onboarding process was a delight. Her structured yet flexible approach enabled us to swiftly implement the CRM. The use of task boards kept everyone accountable and ensured we met our deadlines. Additionally, the Training App provided concise learning, enhancing our onboarding experience. Sue and Chris's friendly and professional approach, combined with their expertise in the HubSpot platform and sales process, made the project an absolute pleasure.

As a new start-up in supply chain consultancy, our team at Extolla knew it was crucial to establish a solid foundation for our entry into the market. We chose to embark on our CRM journey with HubSpot, aiming to set things up correctly from the beginning. However, having never set up a CRM from scratch, we suspected we could possibly miss steps and may not achieve an optimal result. That's when G2M stepped in, and what an excellent experience it has been. From our very first interaction, we knew we were in capable hands. G2M are not just experts in their field - they are the supportive partners you never knew you needed.