John Williams
Executive Director, HealthpointWe have worked with Sue and Caroline at g2m to understand everything about Hubspot. We have found g2m personable, professional and thorough.
Initially the complexity of using Hubspot was quite daunting. Sue and Caroline broke up the training so it was sequential and often which was important in keeping the momentum going. We are well set-up now to use Hubspot for our three products in both Australia and New Zealand and make the most of Hubspot to have a more engaging relationship and process with our customers.
When we used the marketing component of Hubspot to develop an email campaign to a customer group that was at risk of churn, we got the best result with the highest number of renewals we have ever had. Sue and Caroline helped us put the campaign together including importing and the setting up of lists and the sequence and timing of email distribution.
That learning and confidence shared amongst our team will enable us to get the best out of the system. I highly recommend g2m in supporting the Hubspot learning.